Sinopec Hebei Petroleum focuses on market orientation, actively carries out theme marketing, explores the potential of the internet, improves the value-added service matrix, enhances the window image, and continues to promote the growth of refined oil sales. In 2023, the sales volume of refined oil products increased by 26% compared to the previous year, and the retail sales volume increased by 25.4% compared to the previous year.

The company continues to do a good job in marketing, launching different sales packages based on customer needs, and increasing the number of active customers and sales proportion. By improving on-site service effectiveness, increasing peak vehicle pass rates, optimizing on-site hardware facilities, and other measures, we aim to enhance customer experience. Continuously improve the service functions of the Driver's Home, develop standardized plans for catering, service, and construction, and flexibly adjust catering packages in combination with seasonal changes to improve customer satisfaction. Strengthen team building, establish a service demonstration team, organize all staff to learn 12 daily operating procedures such as refueling, cash register, and shift handover, and conduct practical exercises to effectively improve employees' professional abilities and service levels.